Frequently asked questions.
Plain-English answers about Contact Discovery, AI, multiple providers, Contact Memory and plans.
Where does Emailble find my contacts?+
From authorised business sources you connect and control, such as supported email, enquiry, order and CRM sources.
Does Emailble scrape random email addresses from the internet?+
No. Contact Discovery is built around sources already connected to your business and user-controlled search parameters.
Do I need an existing mailing list?+
No. You can discover contacts from supported business sources, import your own CSV or Excel list, or add contacts manually.
Does Emailble actually send the email?+
Emailble manages the campaign and routes it through the email providers you connect. Your provider handles the actual delivery and its own delivery charges.
Why would I use more than one email provider?+
It gives you more flexibility. Emailble can use different eligible providers while keeping the route history together for each person.
What does Contact Memory mean?+
It means Emailble keeps useful recipient history with the person, not only the campaign report.
Do I need to know how to use AI prompts?+
No. Guided AI asks simple questions and helps build the campaign with you.
Can I start for free?+
Yes. Free includes stored contacts, a Contact Discovery allowance, sending allowance and a one-time AI credit within the approved Free limits.